Refund Policy

Last updated: 22 August 2026

This is the refund policy that applies today.

Planeward subscriptions

Planeward does not charge a platform subscription. There is no Free, Pro, or Enterprise plan to buy, and nothing to refund for a Planeward plan that does not exist.

When we publish a paid Planeward plan, this page will state eligibility, timing, and how to request a refund from us. We will not invent those rules before a plan exists.

Invoices you send from a workspace

If you invoice your customers from a workspace, those payments are between you, your customer, and the payment method you configured (Stripe, PayPal, Wise, or bank transfer).

Planeward does not take a platform cut of those payments. Processor fees belong to that processor, not to a Planeward subscription.

Refunds, chargebacks, and payment disputes on those invoices are yours to handle with your customer and the processor. We do not issue those refunds.

Contact

Questions: [email protected].